Privacy Policy
Effective Date: 2nd December 2024
Privacy Policy
Your data matters
At KnW Technology Consulting ("we," "our," or "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, in compliance with applicable privacy laws, including the Personal Data Protection Act (PDPA) in Malaysia and the General Data Protection Regulation (GDPR) for applicable regions.
- Introduction
This Privacy Policy outlines how we collect, use, and protect your personal data. It applies to all personal data collected by KnW Technology Consulting, including data collected through our website, services, or any communication you have with us. - Data Controller
KnW Technology Consulting is the data controller for your personal data. You can contact us at:
- Company Name: KnW Capital Sdn Bhd
- Brand Name: KnW Technology Consulting
- Email Address: sfpsupport.lazily730@passmail.net
- Phone Number: +60 1 833 380 3540
- Postal Address: 23, Jalan Wangsa Delima 5, Suite 1-C7, 1st Floor, Kuala Lumpur, Wilayah Persekutuan 53300, Malaysia
3. Personal Data We Collect
We collect two types of information:
- Personal Information You Provide to Us
The personal information you provide includes, by way of example:
- Contact details (name, email, telephone number, shipping and billing addresses)
- Login and account information
- Personal details and purchase history
- Personal preferences including your wish list and marketing preferences
- Payment or credit card information through our third-party payment processor
- We collect personal information directly from you when you provide it to us. This typically occurs when you:
- Sign up for our email list
- Place an order with us online
- Send us an email or other communication
- Register for an account with us
- Participate in our promotions, surveys, and/or contests
- We may also collect additional information, which may be personal information, as described to you at the point of collection or pursuant to your consent.
- Automated Information
We also collect information, some of which may be personal, through automated means when you visit our website ("Automated Information"). This includes:
- IP address of the device you use to connect to the internet (including geographic location)
- Unique identifiers of your device
- Browser and device characteristics
- Operating system
- Language preferences
- Websites you visited before visiting our website or through which you were referred
- Information on actions taken by you on our website
- Dates and times of your visits to our website
- Pages accessed on our website
4. How We Use Your Personal Data
Your personal data is used for the following purposes:
- Providing Services: To deliver the technology consulting services you have requested.
- Communication: To respond to your inquiries, requests, or feedback.
- Contractual Obligations: To manage and fulfill contractual obligations with you or your company.
- Marketing: To send promotional materials or updates about our services (only if you have opted in).
- Improving Our Services: To analyze and enhance our website, services, and customer experience.
- Compliance: To fulfill legal and regulatory obligations.
5. Sharing Personal Information with Third Parties
We may share your personal data with third parties in the following cases:
- Service Providers: With third-party providers (e.g., payment processors, IT support) to deliver our services.
- Legal Requirements: To comply with legal obligations or valid requests from public authorities (e.g., court orders).
- Business Transfers: In case of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity.
6. Targeted Advertising and Remarketing
We may use third-party advertising networks to deliver targeted advertising based on your interests or online activities. These third parties may use cookies, web beacons, or other tracking technologies to deliver ads relevant to you.
7. Tracking Tools We use various tracking tools to improve your experience:
- Cookies: Small text files that are stored on your device and help us track site activity.
- Web Beacons: Small transparent image files embedded in web pages that track actions.
- Web Service Analytics: Tools like Google Analytics to track and analyze site traffic.
- Mobile Device Identifiers: Identifiers tied to mobile devices that track usage behavior.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal, accounting, or reporting requirements. Once no longer needed, your data will be securely deleted or anonymized.
9. Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
10. Your Choices About How We Use Your Information and Opting Out
You can manage your preferences regarding the use of your personal information:
- Opting Out of Marketing: You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
- Cookies Management: You can disable cookies through your browser settings. However, some features of the website may not function as intended if cookies are disabled.
11. Disclosure for Legal Purposes
We may disclose your personal data if required to do so by law, in response to a valid legal request from public authorities, or to protect our rights, safety, and property.
12. Information Provided on Behalf of Children and Others
We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and believe we have collected such information, please contact us, and we will delete it as soon as possible.
13. Confidential Information
We are committed to maintaining the confidentiality of your information and will take reasonable measures to protect it.
14. How Long We Retain Your Information
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal, accounting, or reporting requirements. Once no longer needed, your data will be securely deleted or anonymized.
15. Your Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: Request access to your personal data.
- Right to Rectification: Correct inaccuracies in your data.
- Right to Erasure: Request deletion of your data under specific conditions.
- Right to Restrict Processing: Limit how your data is processed.
- Right to Object: Object to processing for specific purposes.
- Right to Data Portability: Request your data in a structured, machine-readable format.
- Right to Withdraw Consent: Revoke consent at any time if processing is based on consent.
To exercise these rights, contact us at sfpsupport.lazily730@passmail.net.
16. Assignment
We may assign or transfer our rights and obligations under this Privacy Policy to third parties in the event of a business transfer, merger, or acquisition.
17. Disputes
Any disputes arising under this Privacy Policy will be resolved in accordance with the applicable laws of Malaysia.
18. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, contact us at:
- Email: sfpsupport.lazily730@passmail.net
- Phone: +60 1 833 380 3540
- Postal Address: 23, Jalan Wangsa Delima 5, Suite 1-C7, 1st Floor, Kuala Lumpur, Wilayah Persekutuan 53300, Malaysia
Date Last Modified: December 16, 2024
