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Upskilling & Upgrading Skills: From Traditional IT to Becoming a KnWTC Digital Employee

In today's fast-evolving tech landscape, the role of IT professionals is transforming.

Traditional IT focused on maintaining hardware, networks, and basic software support—think server rooms, troubleshooting cables, and manual backups.

But with cloud computing, AI, automation, and data-driven decision-making, the modern workforce demands "digital employees": versatile pros who blend tech expertise with business acumen, agility, and innovation.

This shift isn't just a buzzword; it's a survival imperative. According to a 2023 Gartner report, 85% of jobs will require digital skills by 2030, up from 25% in 2015.

If you're a traditional IT worker eyeing this upgrade, here's a roadmap to reskill and thrive.

  • A close-up shot of a professional consultant engaged in a discussion with a client, both seated at a table with laptops open. The consultant is pointing at a document, illustrating their ideas. The background is simple and modern, creating a professional atmosphere, with natural light enhancing the scene.
    Step 1: The Traditional IT Foundation: Strengths and Gaps
    Kickstart your digital transformation journey.
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  • A close-up shot of a consultant analyzing data on a laptop, with charts and graphs visible on the screen. The consultant appears focused and engaged, with notes and documents scattered around. The background is clean and professional, emphasizing the analytical aspect of the process.
    Step 2: Core Skills for the Digital Era
    Identify gaps and opportunities in your systems.
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  • A close-up shot of a group of consultants brainstorming around a table, with sticky notes, laptops, and documents visible. The atmosphere is dynamic and collaborative, showcasing teamwork and creativity in strategy development.
    Step-by-Step Upgrade Roadmap
    Step 1: Assess and Plan (1-2 Months)
    Craft a tailored digital transformation strategy.
    Learn more
  • A close-up shot of a trainer conducting a workshop with a group of employees. The trainer is demonstrating a new software tool with a laptop, while employees actively engage and take notes. The setting is modern and conducive to learning.
    Step 2: Build Foundations (3-6 Months)
    Receive hands-on support during implementation.
    Learn more
  • A close-up shot of a professional holding a CompTIA Cloud+ certification certificate, smiling proudly. The background should be simple and clear, emphasizing the certification in the foreground. The image should reflect a sense of achievement and professionalism, with soft lighting that highlights the certificate's details.
    Step 3: specialize and certify (6-12 months)
    Enhance skills with certifications and hands-on projects.
    Learn more
  • A close-up shot of a professional person sitting at a modern desk, working on a laptop with Upwork and Reddit open on the screen. The background features a cozy office space with plants and motivational quotes on the wall. The lighting is bright and inviting, capturing the essence of productivity and networking.
    Step 4: integrate and apply
    Seek projects and networking opportunities.
    Learn more
  • A focused individual sitting at a modern desk, listening to a podcast on headphones while reading a tech newsletter. The scene captures a bright and inspiring workspace with a laptop and notepad, showcasing a commitment to lifelong learning. The background features bookshelves filled with technology and business books, emphasizing knowledge and growth. The image should be rendered in high resolution with a close-up shot style, maintaining sharp details and vibrant colors.
    Step 5: continuous learning
    Embrace continuous learning for success.
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  • A close-up shot of a confident professional woman sitting at a desk with a laptop, showcasing a digital learning platform on the screen. The background features a bookshelf with technology books and motivational quotes on the wall. The image should be hyper-realistic, with vibrant colors emphasizing the green of the primary color scheme (rgb(50, 170, 39)). The composition should be simple and clear, focusing solely on the subject.
    Step 6: challenges and how to overcome them
    Overcome challenges in digital transformation with practical strategies.
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  • A close-up portrait of a confident young professional, sitting at a modern desk with a laptop open. The focus is on their enthusiastic expression, symbolizing career transformation and success in technology. The background features soft office lighting and hints of greenery, reflecting a vibrant and positive work environment, with a color palette that includes rgb(50, 170, 39).
    Step 7: real-world success stories
    Transforming careers through training success stories.
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  • A close-up shot of a confident IT professional in an office environment, focused on their work with a digital tablet in hand. The background features modern technology elements, such as screens displaying data analytics and AI interfaces. The setting is bright and inviting, symbolizing innovation and future readiness. Use a hyper-realistic style to capture details like the person's expression and the technology around them.
    Step 8: the payoff: why bother?
    Embrace the evolution of IT careers!
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How KNW Technology Consulting Drives Skill Upgrades from Traditional IT to Digital Employees

In the context of transitioning from traditional IT roles—focused on hardware maintenance, basic networking, and manual processes—to becoming a "digital employee"

Who leverages AI, cloud, automation, and data-driven insights, firms like KNW Technology Consulting play a pivotal role. Based in Kuala Lumpur, Malaysia,

KNW specializes in digital transformation for SMEs, startups, legacy enterprises, and micro-factories across ASEAN.

They emphasize integrating Industry 4.0 technologies like AI, IoT, RPA, and blockchain to modernize operations. While their core offerings target business transformation, they indirectly and directly support workforce upskilling to bridge the IT-to-digital skills gap.

Drawing from their services and broader industry practices, here's how they (and similar consultancies) make it happen.

  • A focused business meeting in a modern office, showing a diverse group of professionals engaged in discussion, with digital devices and charts in the background, emphasizing collaboration and innovation.
    Step 1: Tailored Digital Transformation Roadmaps with Built-in Upskilling
    Kick off with a deep dive into your needs.
    Learn more
  • A digital strategist working on a tablet, displaying graphs and flowcharts, in a well-lit modern office, with a focus on strategy and planning imagery.
    Step 2: Startup Factory Program (SFP): Hands-On Skill Building for Founders and Teams
    Craft a tailored digital transformation roadmap.
    Learn more
  • A technology consultant guiding a group of employees through software training, with laptops and interactive displays in a modern office setting, highlighting teamwork and learning.
    Step 3: Industry 4.0 and Automation Consulting: Practical IT Evolution
    Receive hands-on support for smooth implementation.
    Learn more
  • A consultant reviewing performance data on a laptop with a client, surrounded by charts and metrics displayed on screens, depicting analysis and improvement.
    Step 4: Executive Coaching and Change Management: Soft Skills for Digital Agility
    Monitor and refine your transformation outcomes.
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Challenges They Address and ROI

Common hurdles: Time/cost constraints? KNW uses micro-learning and employer-tied programs. Skills obsolescence? Continuous access via alumni networks.

Payoff: Clients see 2x promotion rates and 50% downtime reductions, per McKinsey and KNW cases. In ASEAN's booming $17B data center market, this positions firms for global scalability.

KNW doesn't just consult—they catalyze evolution, much like how tech firms use AI for predictive upskilling. If you're in Malaysia/ASEAN, reach out via their site for a free assessment. For global parallels, check McKinsey or IBM models. What's your biggest IT-to-digital hurdle?

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